Dwayne Foster, President and CEO of Stinson Press, Inc., offers his thoughts on a level of service in business that puts relationships and quality above the lowest price point, cultivating a newfound respect for a once meaningful code of honor.

Poplar Bluff, MO – July 6, 2016:  Dwayne Foster, Author, Speaker, President & CEO of Stinson Press, Inc, posted a new article on his website entitled, “The Value of Superior Customer Service Over Price.” In a world where expectations of service run high yet the desire for the lowest price runs higher, Mr. Fowler’s new article resonates with the underlying thought that you get what you pay for.

“If you were ever a fan of the sitcom, Cheers, like I was,” Foster begins, “you’ll remember that the bar was a place where everybody knew everyone who came in by name.” He continues adding, “It was a friendly place where people were remembered and addressed by name each time they arrived. “

Foster lets it be known that he likes being addressed by name when he goes into a business on a regular basis. He states, “It’s an indication to me that I will get better service here than at a place that puts no value on having their employees remember and recognize their customers by name.” He elaborates further, “This is one of the most important reasons I give my business to a particular company or shop versus other competitors that might be closer to me geographically.”

According to Foster, “Once there was a code of honor in business, much like a handshake meant you were giving your word and that was enough. However,” he adds, “over time some people didn’t keep their word, they abused the code, which has given rise to legions of high priced, high paid attorneys who draft contracts and agreements, which businesses and individuals must sign to be held to their agreements.” “And, yet,” he emphasizes, “there are still those who try to get out of those agreements.”

The entire article can be read at http://www.stinsonpress.com/the-value-of-superior-customer-service-over-price/

About Dwayne Foster

Dwayne Foster President & CEO of Stinson Press, Inc. has three books being released in 2016.   In Health Mind, Body and Soul, Foster teams up with experts Dr. Earl Mindell and Dr. John Gray.  In Mastering the Art of Success he teams up with motivational speaker Les Brown and world-renowned Chicken Soup for the Soul author, Jack Canfield. Foster is also featured with Jack Canfield in Stepping Stones to Success.

Foster is also a Certified John Maxwell Coach, Teacher and Speaker as well as a Certified Human Behavior Consultant.

Foster’s mission, helping to add value to the lives of others, is a responsibility he takes seriously and in which he finds great joy.

About Stinson Press

Stinson Press is a full operations printing company in business since 1965. Serving the printing and publishing needs of more than 800 churches nationwide, Stinson Press works hard to take the stress off of our clients, helping them get what they want when they need it. Stinson Press writes and publishes adult Sunday school materials, and the on-site bookstore carries some of the best Christian literature available in the country. All of these materials are available for churches with a desire to teach bible-based curriculum while getting them from a single reliable source.

Stinson Press also specializes in: auto wraps, envelopes, custom T-shirts, banners, custom signs on Max Metal and more. Our Graphic Arts Department customizes brochures, business cards, and designs.