Sales and Customer Service Expert For The Health Care Industry, Traci Bild, Inducted Into The National Academy of Best-Selling Authors

Posted by lindsayglass on Feb 5th, 2010

Traci Bild, author and sales and customer service expert, was recently inducted into the National Academy of Best-Selling Authors™ for the performance of her latest book, “Big Ideas For Your Business.” 

Orlando, Fla. – February 5, 2010 – Traci Bild, sales expert within the health care industry, was recently inducted into The National Academy of Best-Selling Authors™ after releasing the book, Big Ideas For Your Business:  America’s PremierExperts® Show You How to Make Your Business More Fun & More Profitable.  The book was written in collaboration with America’s PremierExperts®, a group of America’s leading experts in various fields of business.  They are celebrity experts who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.

Big Ideas For Your Business was released on July 23rd, 2009.  On the day of release, the book reached the best-seller list in two categories, the Management and Leadership - Systems and Planning category, and the Business Management category.

Traci Bild authored a chapter in the book titled, “Find Needs, “BILD” Value, And Close More Sales!” Traci was chosen as one of America’s PremierExperts® based on her expertise and success in helping clients increase sales and revenue.

The National Academy of Best Selling Authors™ was founded by two attorneys, JW Dicks, Esq. and Nick Nation, Esq. who are also best selling authors and represent authors and experts nationwide.  Both of the attorneys are members of multiple organizations, associations and academies that recognize and honor the best in the business, and they thought a similar organization should be created for Best Selling authors who don’t always get recognition for their accomplishment.  Authors themselves, they recognized that only a very limited number of books made the major New York Times Best Seller list and just like the awards shows put on by the entertainment-based organizations, they wanted to have more categories for authors to be accepted and recognized for their accomplishment. The National Academy of Best Selling Authors™ now honors authors from many of the leading independent best-seller lists.

 

To order your copy of Big Ideas For Your Business please visit http://www.amazon.com/Ideas-Your-Business-Nick-Nanton/dp/1599321076

For more information on Traci Bild, please visit http://www.TraciBild.com

To find out more about The National Academy of Best-Selling Authors™ visit http://www.academyofauthors.org/

 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Bild Consulting, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

 

 

The National Academy of Best-Selling Authors™:

 

The National Academy of Best Selling Authors™ was founded by two attorneys, JW Dicks, Esq. and Nick Nation, Esq. who are also best selling authors and represent authors and experts nationwide.  Both of the attorneys are members of multiple organizations, associations and academies that recognize and honor the best in the business, and they thought a similar organization should be created for Best Selling authors who don’t always get recognition for their accomplishment. Authors themselves, they recognized that only a very limited number of books made the major New York Times Best Seller list and just like the awards shows put on by the entertainment-based organizations, they wanted to have more categories for authors to be accepted and recognized for their accomplishment. The National Academy of Best Selling Authors™ now honors authors from many of the leading independent best-seller lists.

 

To find out more about The National Academy of Best-Selling Authors™ visit http://www.academyofauthors.org/

 

Sales and Customer Service Expert For The Health Care Industry, Traci Bild, Hits Amazon Best-Seller List With New Book

Posted by lindsayglass on Aug 18th, 2009

Traci Bild, author and sales and customer service expert, recently hit Amazon.com’s Best-Seller List with her new book, “Big Idea’s For Your Business.” 

Orlando, Fla. – August 18, 2009 – In collaboration with America’s PremierExperts®, Traci Bild, sales expert within the health care industry, recently released the book, Big Ideas For Your Business:  America’s PremierExperts® Show You How to Make Your Business More Fun & More Profitable. America’s PremierExperts® is a group of America’s leading experts in various fields of business.  They are celebrity experts who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.

Big Ideas For Your Business was released on July 23rd, 2009.  On the day of release, the book reached the best-seller list in two categories, the Management & Leadership - Systems & Planning category, and the Business Management category.

Traci Bild authored a chapter in the book titled, “Find Needs, “BILD” Value, & Close More Sales!” Traci was chosen as one of America’s PremierExperts® based on her expertise and success in helping clients increase sales & revenue.

To order your copy of Big Ideas For Your Business please visit http://www.amazon.com/Ideas-Your-Business-Nick-Nanton/dp/1599321076 

For more information on Traci Bild, please visit http://www.TraciBild.com

To find out more about America’s PremierExperts™ visit http://www.AmericasPremierExperts.com

 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Bild Consulting, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

 

About America’s PremierExperts® LLC:America’s PremierExperts® is an organization dedicated to recognizing business experts in their field of expertise and offers business owners, entrepreneurs, professional speakers, authors, professionals and corporate CEOs exclusive opportunities for further exposure and growth in the marketplace. JW Dicks, Esq. and Nick Nanton, Esq., Media and Business development experts, founded America’s PremierExperts® to showcase entrepreneurs, CEOs, authors, professional speakers and businesspeople who are dedicated to spreading knowledge and awareness in their field and making significant contributions to their industry and the marketplace as a whole. For more information on becoming one of America’s PremierExperts® visit http://www.americaspremierexperts.com/become-an-expert

 

Sales and Customer Service Expert For The Health Care Industry, Traci Bild, Featured in The Wall Street Journal

Posted by lindsayglass on Aug 8th, 2009

Traci Bild, author and sales and customer service expert, was recently featured in The Wall Street Journal as one of America’s PremierExperts®, offering advice for businesses in the current economy. 

Orlando, Fla. – August 8, 2009 – An elite group of celebrity experts from various industries were recently featured in The Wall Street Journal in a half-page article of the July 23, 2009 issue.  Traci Bild, sales and customer service expert within the health care industry, was chosen as one of America’s PremierExperts® based on her expertise and success in the field of sales and customer service training.  Traci is the author of “7 Steps to Successful Selling,” and the CEO of Bild Consulting.  Bild Consulting helps organizations drive revenue through a systematic process designed to acquire new clients in record time. 

The feature in The Wall Street Journal posed the question, “What is the one big business idea you would give business owners to help them thrive in our current economy?”  Bild replied, “Our economy is in decline, but your sales don’t have to be. Sales professionals must get back to the basics and realize that what once came easy now has to be earned. It’s time to pick up the phone and go after that much needed business, ask great open-ended questions to find needs and build value regarding your product or service. For many, this economy presents an incredible opportunity for both personal and professional growth, as one has never seen before!” 

The experts quoted by America’s PremierExperts® in the article are forward-thinking business owners, entrepreneurs, professional speakers, authors and corporate CEOs.

America’s PremierExperts™ LLC is an organization that honors celebrity experts who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.

For more information on Traci Bild, please visit http://www.TraciBild.com

To find out more about America’s PremierExperts™ visit http://www.AmericasPremierExperts.com

 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Bild Consulting, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

 

About America’s PremierExperts™ LLC:America’s PremierExperts™ is an organization that recognizes celebrity experts in their field of business and offers business owners, entrepreneurs, professional speakers, authors, professionals and corporate CEOs exclusive, invitation-only, opportunities for further exposure and growth in the marketplace.  JW Dicks, Esq. & Nick Nanton, Esq., attorneys by trade and entrepreneurs by choice, founded America’s PremierExperts™ and The Ultimate Celebrity Branding Experience™ to honor entrepreneurs, CEOs, authors, professional speakers and business people who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.  For more information about America’s PremierExperts™ LLC visit www.AmericasPremierExperts.com.

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Sales and Customer Service Expert For The Health Care Industry, Traci Bild, Featured in Newsweek

Posted by lindsayglass on Jul 30th, 2009

Traci Bild, author and sales and customer service expert, was recently featured in Newsweek as one of America’s PremierExperts®, offering advice for businesses in the current economy. 

Orlando, Fla. – July 30, 2009 – An elite group of celebrity experts from various industries were recently featured in Newsweek in a full-page of the July 27, 2009 issue.  Traci Bild, sales and customer service expert within the health care industry, was chosen as one of America’s PremierExperts® based on her expertise and success in the field of sales and customer service training.  Traci is the author of “7 Steps to Successful Selling,” and the CEO of Bild Consulting.  Bild Consulting helps organizations drive revenue through a systematic process designed to acquire new clients in record time. 

The feature in Newsweek posed the question, “What is the one big business idea you would give business owners to help them thrive in our current economy?”  Bild replied, “Seek to learn more about your prospects and to understand their habits, beliefs, and values. When you do this you can connect better with your prospects and clients and become more valuable to them.” 

The experts quoted by America’s PremierExperts® in the article are forward-thinking business owners, entrepreneurs, professional speakers, authors and corporate CEOs.

America’s PremierExperts™ LLC is an organization that honors celebrity experts who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.

For more information on Traci Bild, please visit http://www.TraciBild.com

To find out more about America’s PremierExperts™ visit http://www.AmericasPremierExperts.com

 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Bild Consulting, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

 

About America’s PremierExperts™ LLC:America’s PremierExperts™ is an organization that recognizes celebrity experts in their field of business and offers business owners, entrepreneurs, professional speakers, authors, professionals and corporate CEOs exclusive, invitation-only, opportunities for further exposure and growth in the marketplace.  JW Dicks, Esq. & Nick Nanton, Esq., attorneys by trade and entrepreneurs by choice, founded America’s PremierExperts™ and The Ultimate Celebrity Branding Experience™ to honor entrepreneurs, CEOs, authors, professional speakers and business people who are dedicated to spreading knowledge and awareness in their field of expertise and making significant contributions to their industry and the marketplace as a whole.  For more information about America’s PremierExperts™ LLC visit www.AmericasPremierExperts.com

Sales Expert for the Seniors Housing and Health Care Industry, Traci Bild, Featured On CBS, NBC, ABC and FOX

Posted by lindsayglass on Jun 30th, 2009

Traci Bild, author and health care sales and customer service expert,, was recently featured on the television show, “America’s PremierExperts™”, airing on affiliates of CBS, FOX, NBC and ABC. 

Orlando, Fla. – June 30, 2009 – Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the seniors housing & health care industry. Traci has recently launched such programs as “On-Demand Marketing Assistants,” “On-Site Mystery Shops,” “Regional For Hire” and “Executive Coaching,” among others.  Traci’s training and coaching programs have helped numerous executives and companies learn to set goals, cast a new vision, deal with the economy and communicate more effectively to their organizations.  

The first episode of the “America’s PremierExperts™ television show, featuring Traci Bild, recently aired on affiliates of CBS, NBC, ABC and FOX.  The episode was recently premiered online at http://www.AmericasPremierExperts.com.  The first episode features Traci, along with some of the other best business minds in the country, revealing the one “big thing” viewers can do to continue to thrive in this changing economy.

Bild said, “I’m excited to have been part of this show as it has allowed me to reach a broader group of people.  The fact is, we are in an economic decline; BUT that does not mean your sales have to be.  Over the last few years we saw a spending explosion: People did not think buying decisions through, they simply purchased, and as a sales professional, selling was easy.  Today, we can still hit our sales goals, if not exceed them. However, it’s no longer easy.  People have to get back to the basics: Ramping up sales calls (versus waiting for people to call in), asking lots of questions to find needs and build value regarding the product or service they are selling, following up to see the sale through, and offering stellar customer service.”

“We are moving the seniors housing industry away from a ‘show and tell’ concept where people feel they ‘have’ to move, to helping marketers understand how to find needs and build value to get people excited about the prospect of moving and living a fuller life.  Although many from the Baby Boomer generation will not begin to move immediately, we are starting the transformation within organizations now so they are better prepared when the tidal wave of boomers hit!” Traci continued.

America’s PremierExperts™, the television show, was filmed earlier this year in Los Angeles, California.  The television show, which is co-produced by JW Dicks, Esq. and Nick Nanton, Esq., serves as a comprehensive profile of America’s leading experts. The individuals showcased on the show are forward-thinking business owners, entrepreneurs, professional speakers, authors and corporate CEOs who are pioneers in their market that will share their secrets of success with the audience.

To learn more please visit http://www.tracibild.com and http://www.AmericasPremierExperts.com

 

About Traci Bild:

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before. 

For more information please visit http://www.tracibild.com

 

Bild Consulting, A Premier Consulting Firm For the Seniors Housing Industry, Expands Services to Home Health and Skilled Nursing Sectors

Posted by lindsayglass on Jun 23rd, 2009

Traci Bild, health care sales expert, announces that Bild Consulting, consulting firm to the seniors housing and health care industry, is expanding its services into both the Home Health and Skilled Nursing Sectors

 

Orlando, Fla. – June 23, 2009 – Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the seniors housing & health care industry.  Traci’s company, Bild Consulting, the premier consulting firm for the Seniors Housing Industry, has announced that it will be expanding its services into both the Home Health and Skilled Nursing sectors.  

 

Traci Bild, Founder and President of Bild Consulting, is excited about this move and said, “We have had a tremendous impact on the Seniors Housing Industry.  My client, the provider, and seniors along with their families, the buyer, have benefited tremendously from our work. Providers are netting on average an additional $2.9 million in increased rental income as a result of implementing our sales systems. Seniors and their families have a much better experience, and find themselves actually excited about making a move that was once thought to be dreaded. Having solid systems in place are key to creating such a win-win.”

 

Traci has recently launched such programs as “On-Demand Marketing Assistants,” “On-Site Mystery Shops,” “Regional For Hire” and “Executive Coaching,” among others.  Traci’s training and coaching programs have helped numerous executives and companies learn to set goals, cast a new vision, deal with the economy and communicate more effectively to their organizations.  

 

By expanding into these two crucial sectors of healthcare for seniors, Traci is confident that the same philosophy behind her successful training and coaching programs, will transfer to the home health and skilled nursing sectors seamlessly - and be a very important boost to helping senior care facilities give the best quality service possible.

 

“When we started in Seniors Housing the word ‘Sales’ was taboo. Today, it’s all the rage and I am proud to say we’ve had a big part in bridging this divide.  We want to put our decade of research and experience to work in both the Home Health and Skilled Nursing sectors because, quite frankly, they are really needed,” remarked Traci.  

 

“Just because someone has to move into a Skilled Nursing Center doesn’t mean they don’t desire the same empathy, compassion, respect and kid glove handling that one who has a choice would want (as with Seniors Housing).   In short, we want to continue changing the way seniors housing and health care is perceived and it starts with a great first experience and delivery on promises made.   Our systems are transforming and exactly what’s needed.  We are positioned to meet the demand,” Traci continued.

 

To learn more please visit http://www.tracibild.com 

 

About Traci Bild:

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  

For more information please visit http://www.tracibild.com

Sales Expert and Young Entrepreneur, Traci Bild, Moves National Consulting Firm to Palm Harbor, Fla.

Posted by lindsayglass on May 29th, 2009

Traci Bild, health care sales and customer service expert and President of Bild Consulting, specializing in Senior Housing and Health Care, recently moved her company to Palm Harbor.  

 

Palm Harbor, Fla. – May 29, 2009 – Young entrepreneur and sales expert within the senior housing industry, Traci Bild, has recently moved her national consulting firm, Bild Consulting, from Tampa, Fla. to Palm Harbor, Fla.  Bild Consulting specializes in Senior Housing and Health Care, and works with clients nationally to help them grow sales and revenue.   

 

“I’m excited about our move to Palm Harbor. Most of our work is outside of Florida so our goal this year is to focus on helping local clients take advantage of our expertise,” said Traci.  “The economy has taken a toll on senior housing communities in particular, and I know there are many companies right here in my own back yard that could really benefit from our sales training & customer service programs,” Bild continued. 

 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  She has recently launched such programs as “On-Demand Marketing Assistants,” “On-Site Mystery Shops,” “Regional For Hire” and “Executive Coaching,” among others.  

 

Traci’s training and coaching programs have helped numerous executives and companies learn to set goals, cast a new vision, deal with the economy and communicate more effectively to their organizations. 

 

“More seniors live in Florida than just about anywhere else!  I would like to work closely with companies based in Florida to help them better serve seniors and their families as they make tough decisions in regards to health care.  The better the experience families have, the easier the process for everyone involved,” remarked Traci. 

 

To learn more about Traci Bild and Bild Consulting, visit http://www.tracibild.com or email Traci directly atTbild@tracibild.com Traci can also be reached at 813.390.3349.

 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

 

Sales Expert for the Senior Housing and Health Care Industry Traci Bild Launches Executive Coaching Program

Posted by lindsayglass on May 26th, 2009

Traci Bild, health care sales and customer service expert, begins offering executive coaching to assist various types of executives deal with market stress, provide action plans and help increase revenue.

 

Orlando, Fla. – May 26, 2009 – Sales expert within the senior housing industry, Traci Bild, is announcing the launch of a new executive coaching program for owners, operators, CEOs and C-level executives.  These positions within the health care industry, among others, have to learn to deal with new stresses and new challenges in today’s ever-changing economy.  So, Traci has begun her brand new Executive Coaching program to help these executives find new, innovative and effective ways to deal with the stress of the current healthcare market, demands from investors, and dwindling revenue. 

 

“Executives in our industry are under tremendous pressure to get results.  In addition, the market has drastically changed.  The greatest thing a leader can do is set time aside each week to work ON their business versus IN it,” Traci explains.  “I work with many executives who are overwhelmed, burnt out and in dire need of personal coaching, which is why I have started to offer it,” she continued. 

 

Traci will offer new action plans for increasing senior living occupancy, help implement systems needed to get results and plans to get revenue flowing again.  Traci’s training and coaching programs have helped numerous executives and companies learn to set goals, cast a new vision, deal with the economy and communicate more effectively to their organizations. 

 

The objectives of this program include the following:

  • Strengthen leadership and execution skills that yield measurable results
  • Foster consistent right action and tap into true potential
  • Expand self awareness and access available resources to better achieve objectives
  • Encourage the taking on of stretch-goals and provide accountability to accomplish them
  • Align the values and purposes of leader and organization
  • Maximize individual performance and achievement of organizational goals

 Each coaching engagement is 6 months in duration. It consists of either two or four scheduled sessions per month along with unlimited communication as needed in between. Select your choice of various blends of face-to-face and virtual meetings. Every engagement is custom tailored to the particular needs of the client.

“A successful organization is a blaring sign of a great leader. We get what we put our focus on.  My goal is to help executives focus on what it is they want, not what they think they can get,” Traci remarked.   

 

To learn more about this program, visit http://www.tracibild.com/executive-coaching  or email Traci directly atTbild@tracibild.com Traci can also be reached at 813.390.3349.

 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

 

Sales Expert for the Senior Housing and Health Care Industry Traci Bild Launches “On-Demand Marketing Assistants™” Program

Posted by lindsayglass on May 1st, 2009

Traci Bild, author and health care sales and customer service expert, launches “On-Demand Marketing Assistants™” program for the health care industry.

Orlando, Fla. – May 1, 2009 – As a sales expert within the senior housing industry, Traci Bild has found that, in the current economic climate, many growing companies are needing to cut back staff and are finding it difficult to hire.  This does not, however, eliminate the need for help in many health care industry areas.  So, Traci has recently launched her exclusive “On-Demand Marketing Assistants™” program, that will allow these companies to be able to have staff on demand as needed, and to grow revenue without the payroll expense of traditional hiring. 

“Were very excited about this new program.  I am certain it is going to take a huge load off of mid-size companies who don’t feel they can absorb the cost of a full time Marketing Assistant, the benefits and the training and managing of this person. We are looking to partner with the right people and make a big difference strategically for our clients for the long-term,” said Traci Bild. 

This new program provides On-Demand Marketing Assistants™ to immediately help drive occupancy and revenue for Seniors Housing without the burden of extra payroll costs.  These marketing assistants act as your fully trained Marketing Assistant, intercepting valuable inquiry calls that would otherwise go to voicemail (or be handled by a receptionist, nurse, etc. that is not trained to handle these important calls,) make outbound sales calls to build your events, and conduct telephone customer satisfaction surveys, employee surveys, and family satisfaction surveys.  Traci’s program also provides assistants to contact your entire database and “clean it up,” as well as shop your communities or your competitors and provide you with both a written review and audio recording of each shop done.

By implementing this new program, Traci said “the corporate team could then focus on the things they need to take their company to the next level. Instead of micromanaging, they can get back to what they do best - leading.   A strong, collaborative effort is key to success with this program.”To learn more about this program, visit http://www.tracibild.com/on-demand-marketing-assistants or email Traci directly atTbild@tracibild.com Traci can also be reached at 813.390.3349.

About Traci Bild:

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales & providing top-level customer service within the health care industry.  Her company, Dynamic Performance, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

 

Seniors Housing and Health Care Industry Sales Expert, Traci Bild, Reports Successful Super-Conference

Posted by lindsayglass on Apr 16th, 2009

Traci Bild, health care sales and customer service expert, is proud to announce the huge success of her senior housing and health care super-conference held on April 1st and 2nd in Chicago, Ill. 

Orlando, Fla. – April 16, 2009 – Traci Bild, best selling author and expert in growing sales and customer service, is proud to announce the overwhelming success of the first-ever senior housing conference fully dedicated to helping improve facility selling and marketing methods, improve public perception of senior housing, and increase senior housing occupancy and revenue.  This Super-Conference was held on April 1st -2nd, 2009 in Chicago, Illinois, and hosted senior housing and health care customer service providers from across the country.  

“The name ‘Super-Conference’ was a tough name to live up too, but this conference exceeded the adjective ‘Super’ & moved to ‘Premier Senior Housing Sales Conference,’” said Anja Rogers, Senior Vice President of Senior Star Living. 

Traci Bild is known by hundreds of senior housing owners, operators, administrators and marketing directors across the country that have broken company occupancy records as a result of her training systems.  The conference was a two-day, information filled, event that brought together industry leaders in the Assisted Living, Independent Living, Continuing Care Retirement Communities and Skilled Nursing industries. 

Guest experts included Bill Rancic, advisor to Donald Trump and season one winner of the hit television show The Apprentice, who covered topics such as “How to manage and lead your team in times of uncertainty - educate, motivate, activate, and author, trainer and speaker, Donna Cutting.  Donna spoke on “How to Deliver Red Carpet Customer Service to Your Staff and Residents!” 

One of the focuses of this super-conference was the present and future challenge for these industries regarding the generational shift of those looking to utilize senior housing, assisted living facilities and retirement communities.  The Baby Boomer generation will quickly become one of the largest generational groups needing these services.  With this generational shift comes a new set of lifestyle expectations, requiring a different approach to the consumer experience. 

“My goal is to change the way people sell Senior Housing and Health Care services.  What worked five years or ten years ago absolutely does not work today.  There is more competition, greater financial challenges, and more options in general for seniors and their families.  Our industry must have sales systems in place that help them to find needs, build value and get people excited about moving now, not later! We are nowhere near our capacity, and that must change.” said Traci Bild.  

Here are some reactions from some of the industry leaders who participated in the Super-Conference: 

“This was a top drawer, blue ribbon, thrill ride!  Lots of fun, and we can’t wait to get started!” said Jim Curto, CEO The Birches Assisted Living This has been a great action packed two days to learn new techniques and ideas as well as reinforce old ones.  I will definitely be leaving excited and motivated to get back and make some changes in my daily and weekly tasks,” remarked Whitney Coles, Community Relations Coordinator, The Stratford at West Clay.

 Jamie Lee Silver, Director of Sales and Outreach for Fairview Vibrant Living, said, “This is the first program I’ve been to since I entered the Senior field that has REAL SOLID Systems I can use!” It was phenomenal!  Great job Traci and speakers!” commented Jacob Work, Regional Director, Welcome Home Management. Kirsten Korfhage, Executive Director of AF Evans Company, said, “The entire presentation completely exceeded my expectation. The combination of presenters contributed in keeping me engaged and interested.” A great two days to bring together sales, marketing, and operation team members to highlight how system processes work together to create a successful team and community,” remarked Jen Cox, Marketing Services Manager, The Stratford Companies. For more information on Traci Bild, please visit http://www.TraciBild.com

 

About Traci Bild: 

Traci Bild is the best selling author of “7 Steps to Successful Selling” and an expert in growing sales and providing top-level customer service within the health care industry.  Her company, Bild Consulting, helps organizations drive revenue through a systematic process designed to acquire new clients in record time.  Her goal is to help people learn to work smart, not hard, while working less, yet making more than ever before.  For more information please visit http://www.tracibild.com

 

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