Telecom entrepreneur Richard McFarland, CEO of Voice4Net, was recently featured in Inc. Magazine as one of America’s PremierExperts®.
Lewisville, TX – April 12, 2013 – Richard McFarland, CEO of Voice4Net, was recently seen in Inc. Magazine with other leading professionals as part of a feature called “America’s PremierExperts® Presents: The Next Big Thing.” Richard McFarland and other leading experts from various industries were showcased for their dedication to spreading knowledge and awareness in their field while making significant contributions to their industry and the marketplace as a whole.
Here is what Mr. McFarland had to say in the Inc. Magazine feature:
“Our entire existence is about making a ‘pleasant’ experience for both contact center staff and their customers. We provide a bridge between how and when a customer wants to communicate and make that easier for both sides including automated systems for voice, web, text and email. At Voice4net its more than software, it’s a mission.”
Richard is a 30-year veteran of building software systems that helps companies better serve their customers. As a seasoned systems designer and leading authority on contact centers in many different industries he brings a wide range of expertise to each client. He is a sought after resource for bringing multi-media communications and business process automation to the enterprise. His experience, combined with the latest technologies provided by his company, Voice4net, allows organizations to realize major return on assets used in the contact center.
His primary mission is to eradicate bad customer service worldwide and create a “pleasant” experience for both customer service staff and customers alike. Thus creating an instant bridge of communications that empowers the end user with easy to use tools and toys that make doing business more fun. Richard has recently joined a select group of the world’s leading experts to co-write the forthcoming book titled, Think and Grow Rich Today: The World’s Leading Experts Reveal How They are Using the Classic Principles of Napoleon Hill to Think and Grow Rich Today!
America’s PremiereExperts® recognizes leading experts, across a wide array of industries, who are willing to provide information and education to consumers as a public service.
Learn more about Richard McFarland and Voice4Net at http://voice4net.com